“Our members use OPEN-LINE as an open line of communication to us, which makes it a valuable tool to use when managing and growing wine club memberships.”

Brittney Blete
Tasting Room/Wine Club Manager
Tolosa Winery

"OPEN-LINE has opened communication with our members. It is an effective tool to respond quickly and in a meaningful way to complaints, suggestions and compliments leading to increased member loyalty and satisfaction."

Rick Politte
President & CEO
YMCA Southeast Ventura County

“Another benefit we didn't expect, is how much, in such a short time, we are learning about our organization.  In the past, we have tried to use client surveys to attempt to assess our strengths and weaknesses.  Now, after experiencing OPEN-LINE, we believe it will prove to be a far better tool for assessing our organizational strengths and weaknesses than any survey we could ever create.”

Sylvia Taylor Stein
Executive Director
Long Term Care Services of Ventura County, Inc.

"We are very pleased with our OPEN-LINE experience."

Karen Valentine
Board of Director
Camarillo Health Care District

“IBRC, the system developer and administrator for the program, has become our trusted partner ….”

Barbara von Bergman
Manager, Customer Experience
Xerox Corporation