
OPEN-LINE is a SaaS (software-as-a-service) offering. There’s no software to install, no additional hardware to purchase or maintain, no additional people to hire. The only requirement is that you and your customers have access to email and the Internet.
OPEN-LINE comes in
three “sizes,” with progressive levels of features and
functionality, each tailored to fit the particular needs and
resources of a wide variety of organizations.
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Starting for as
little as $25 per month for smaller organizations using Connect! |
Specifically designed for smaller organizations, OPEN-LINE Connect! provides full access to the core functionality at a price you can afford. Benefit from the power of this comprehensive system now. Move up to the next level when the time is right.
With service and support included, this feature-rich option is designed specifically for organizations that need to leverage their constrained resources to the maximum degree possible.
Provides the tools necessary for larger organizations to manage the customer-experience function efficiently and focus the entire organization on this key criteria for success. |
Although OPEN-LINE incorporates leading-edge technologies, is
highly customizable to your organization’s requirements, and
represents significant value … it is refreshingly affordable.
Th
The number of customers you put on OPEN-LINE
The number of staff you want to have access to it
The features and functionality you choose
Subscriptions can be
as low as $1 per
customer for an entire
year.
| Example 1 - One Shop with 350 customers: 350 Customers (organized into one customer group) Proactive email Check-ins sent to each customer once per month 1 Registered Employee Console User 1 Registered Oversight Executive OPEN-LINE Connect!™ with maintenance & administration included One-time set-up fee = $0 Annual subscription fee = $750 $2.14 per customer per year |
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Example 2 - Multiple Sites with 5,000
customers: 5,000 total Customers (organized into 3 customer groups based on 3 work sites) Proactive email Check-ins sent to each customer once per month 3 Registered Employee Console Users 1 Registered Oversight Executive OPEN-LINE Essential™ with maintenance and administration included One-time set-up fee = $1,550 Annual subscription fee = $5,925 $1.19 per customer per year |